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Testimonials
Listed below are a some letters we have
received. If you have comments you would like to share please feel free to
let us know!
Click here to send
us an email and please, attach a picture!
We can
hardly believe it is one year since we launched PerfectByte as our office
management software program.... In retrospect, we cannot imagine being
without PerfectByte or more importantly, without your support!
Your support is the lifeline of this office! Your patience, unyielding
giving and tremendous knowledge of transferring the information into
laymen's language was an undertaking so huge, that we will be forever
grateful to you. Because of your support and guidance, we are at the cutting
edge of technology and we are excited to be partnered with PerfectByte! We
are proud of the professionalism it brings to our office and the patients are
impressed with the efficiency and ease. We have brought our office to a
higher level!
We are operating full throttle! PerfectByte is the core of our daily office
operation! We are utilizing every aspect of the program; from the scheduler
to patient payment plans, billing contractual agreements and every letter
imaginable stored in general settings.
The electronic billing is by far the most profitable aspect of the
program... the turnaround payments are within a week of submission and the
mailbox is always full of insurance checks!!! Our goal is to blow the lid
off this office and skyrocket our profits to infinity!
The investment has far surpassed our expectations!
James A. DiCicco, D.D.S., MSD & Angela, New York
 Our office uses PerfectByte Ortho Network Edition
as our practice management software and let me state unequivocally that this
software has the best technical support of any ortho/dental software I have
ever used. Make that ANY software that I have used. I have received
excellent technical support and my calls are almost always answered
immediately or a technical support person returns my calls quickly. The
support staff is courteous and will do whatever it takes to solve the issue
you are calling about.
The program integrates seamlessly with our imaging program (Dolphin) and
inserts a picture of the patient in a screen each time you pull a patient up
to enter data or view payment progress. This really helps our staff put a
face with a name and personalizes the data. Our favorite part of the program
is the walkout receipt that shows instantly where a patient is with their
payments and what the progress is with the insurance payments. We use coupon
books for payments and PerfectByte has an excellent module if you wish to
use this type of payment. The letter module for contracts and welcome
letters etc. is exceptional.
There are numerous features of the software that our staff loves but I love
the technical support aspect of the software. As I stated, I have never had
a problem reaching technical support and their expertise has been
outstanding.
Philip B. Ciborowski D.D.S. , Colorado
Go, PerfectByte! What a breeze it has been to use your software. You have
created a program that is so adaptable and user friendly. We use absolutely
every aspect of the program from scheduling to the employee time clock! And
your tech support team absolutely rocks - they are there whenever we need
them! You have managed to meet all of our needs as we grow as a practice.
Thank you so much for all that you do!
Straighten Up Orthodontics
John Mark Griffies, D.D.S., PLLC
North Carolina
http://www.drgriffies.com/
Dr. Griffies is a graduate of the University of Notre Dame and Baylor
College of Dentistry. He received his certificate in orthodontics from the
U.S. Army Orthodontic Training Program at Fort Meade and practiced dentistry
and orthodontics in the Army for over 22 years. Dr. Griffies is a member of
the College of diplomats of the American Board of Orthodontics.
Located in Raeford North Carolina the Straighten Up team is dedicated to
providing the best care possible to all their patients
Straighten Up Orthodontics is featured in our
Spring 2007 Newsletter
We were so apprehensive to switch to a computer, but we found PerfectByte
an unbelievably easy transition. I previewed the "biggies" like Dentrix and
EagleSoft but found the Perfectbyte software easy to navigate and provided
us with everything we needed to run our office. With a reasonable price tag
and a user friendly format, it was an easy decision. Also the support is top
notch. The staff is patient, knowledgeable and accessible. We highly
recommend this software.
Product and Service Survey Results:
Overall Product Quality Rating: 5 of 5
Quality of Customer Service: 5 of 5
Mary Ann Hopkins, Office Manager
Dr. John Lipperts Office, Maryland
Service fits and serves our needs very well. We are pleased.
Product and Service Survey Results:
Overall Product Quality Rating: 5 of 5
Quality of Customer Service: 5 of 5
A.L. Worthy, D.D.S. , Tennessee
Product and Service Survey Results:
Overall Product Quality Rating: 5 of 5
Quality of Customer Service: 5 of 5
Michael M. Palma, D.M.D., West Virginia
We absolutely love the PerfectByte Program. GREAT Product and even
GREATER support. Thank you.
Product and Service Survey Results:
Overall Product Quality Rating: 5 of 5
Quality of Customer Service: 5 of 5
William A. Hare, D.D.S. , Illinois
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